HPC PIR - Client Feedback Forms
A significant proportion of PIR participants were found to own and use smartphones. The smartphones were used as a convenient tool to collect the information. Collected information is not identifiable until the information is moved to HPC systems.
The HPC staff reported they found their administrative interface easy to use and reported positive feedback from the PIR participants. An indication of the positive reception to the solution was the speed at which the information was gathered, replies were recorded within minutes of the request being sent to participants.